Section outline
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Introduction
This section builds the Lean foundation Yellow Belts use to spot inefficiencies, improve flow, and reduce delays in everyday work. You’ll learn to see work as an end-to-end value stream and identify waste that drives cost, speed, and quality issues. These skills help Yellow Belts support project teams by providing practical observations and improvement ideas grounded in customer value.
Learning Objectives
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Identify value from the customer perspective and describe work as a value stream from request to delivery.
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Recognize and categorize the 8 wastes (DOWNTIME) in office and operational processes.
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Explain how flow, standard work, and visual management support sustainable continuous improvement.
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