Section 1: Onboarding Purpose and Impact
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Definition of onboarding vs. orientation and why HR should separate them
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Business and people outcomes: retention, engagement, time-to-productivity
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New-hire experience basics: expectations, anxiety points, early trust
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Stakeholders and ownership: HR, manager, buddy, IT, leadership roles
Section 2: Building a Structured Program
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Onboarding timeline design: preboarding to 90-day ramp overview
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Standardization vs. customization by role, level, and location
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Onboarding journey map: key touchpoints and communication cadence
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Core documentation: checklists, templates, and message consistency
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Governance and compliance basics: privacy, records, audit readiness
Section 3: Key Onboarding Components
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Company culture: values, norms, and “how things work here” clarity
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Policies and procedures: code of conduct, time off, safety, reporting
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Role expectations: responsibilities, success measures, early priorities
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Team integration: relationships, collaboration norms, meeting etiquette
Section 4: Final Review
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Review of key concepts
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Future learning directions